SwiftProbate vs Empathy
SwiftProbate is a self-service tool that guides families and executors through every step of estate settlement — with a personalized, county-specific checklist, deadline tracking, document tools, and Grace, an AI assistant available 24/7 to answer questions along the way.
Empathy is a benefits-distributed bereavement and estate settlement platform — free for users whose employer, life insurer, bank, or health plan partners with them, but not directly purchasable.
This comparison is for informational purposes only. SwiftProbate is not a law firm and does not provide legal advice.
What is Empathy?
Empathy is a bereavement support platform that combines digital tools with human Care Managers to help families navigate post-loss tasks — administrative, emotional, legal, and financial. Empathy is primarily distributed through partnerships with employers, life insurance carriers, banks, and health plans, so users typically get access free through a benefits relationship rather than purchasing it directly. There's no public consumer pricing today. The product is most active in the US, with a UK partnership through Zurich.
Key Differences
Access
Available to anyone — no employer, insurer, or partner relationship required. Free tier plus $39 one-time.
Available free only through partnering employers, insurers, banks, or health plans. Not directly purchasable in the typical sense.
Focus
Built specifically for probate and estate settlement — personalized county-level checklist, deadline tracking, document tools, and an AI assistant for the procedural work.
Combined grief support and post-loss administrative help. Estate settlement is one of several focus areas alongside emotional and bereavement support.
Probate Depth
AI research engine pulls from 3,200+ county-level probate guides and 160+ institution-specific guides — designed to handle the procedural detail of probate court filings, deadlines, and notifications.
General estate settlement guidance with human Care Managers. Less focused on probate-specific procedural depth.
AI Tools
AI-generated personalized checklist plus Grace, a 24/7 AI chat assistant that helps fill out probate forms and answers questions.
Digital assistant alongside human Care Managers. The Care Managers, not the AI, are the primary support layer.
Feature Comparison
| Feature | SwiftProbate | Empathy |
|---|---|---|
| Pricing | ||
| Price | $39 one-time | Free if you have access (otherwise unavailable) |
| Available to anyone | No — requires partner access | |
| Free tier | N/A — free if you have access | |
| Features | ||
| Personalized AI research | Limited | |
| Document management | ||
| Family collaboration | Limited | |
| AI chat assistant (24/7) | Yes — Grace | Has Care Managers + digital tools |
| Coverage | ||
| State coverage | All 50 states + DC | Primarily US |
| County-level guides | 3,200+ | Limited |
| Institution guides | 160+ | Limited |
| Support | ||
| Grief / bereavement support | No — focused on probate | Yes — core feature |
| Human Care Managers | ||
Your estate is unique — get a personalized task list with deadlines, forms, and next steps
Start freeWhy Consider SwiftProbate
- Available to anyone — no employer, insurer, or partner relationship required
- Built specifically for probate, with 3,200+ county guides and 160+ institution guides feeding a personalized checklist
- Get a personalized estate administration checklist immediately, no waiting on benefits eligibility
- Ask follow-up questions 24/7 with Grace, our AI chat assistant — including help with probate forms
- Move at your own pace and stay in control of every decision in the estate
- Try the free tier first — no signup gates
Why Consider Empathy
- You have access through your employer, life insurance carrier, bank, or health plan — and free is unbeatable
- You want combined grief support and estate settlement help in one platform
- Talking to a human Care Manager is more important than depth on probate-specific guidance
Which is Right for You?
Choose SwiftProbate if...
Anyone who wants personalized, county-level probate guidance — with no benefits relationship required.
Choose Empathy if...
Families who have free access through a participating employer or insurer and want combined emotional and administrative support.
Frequently Asked Questions
Can I sign up for Empathy directly?
Does Empathy provide county-specific probate guidance?
Can I use both Empathy and SwiftProbate?
Is Empathy better because it's free?
Navigate probate with confidence
- Personalized to your assets, heirs, and jurisdiction
- Deadlines calculated from your date of death
- Track progress and store documents in one place
Free — no credit card required
Informational guidance only — not legal advice
Disclaimer: This comparison is for informational purposes only and does not constitute legal advice. Feature and pricing information is based on publicly available data as of April 2026 and may have changed. SwiftProbate is not a law firm and does not provide legal representation. Consult a qualified attorney for advice specific to your situation.